Terms & Conditions

What can you expect from Why Karma Naturals - KARMA RUB?

KR is 100% organic & natural so the body readily absorbs the product through the skin within a couple of minutes. Smearing it directly onto the desired area may assist in all of the above whilst increasing your body's vital minerals - naturally. See testimonials page!

 

Credit Card System 

Our website uses PayPal’s payment gateway, a third party online secured payment solution. We also provide a credit card service solution through Payment Express PX, another third party online secured payment solution. We use the security standard they legally comply with, ensuring the payment card industry data security standard (PCI DSS) is applied, through the global mandate by credit card schemes for merchants and payment processors.

 

Please note:

All product prices are advertised in Australian Dollars via our Australian website. 

KARMA NATURALS’ online store is a secure environment with a SSL certificate for protecting credit card transactions.

Karma Natural's P/L destroys all forms of credit card identification that come to us via phone orders on a daily basis.

 

Shipping 

FREE STANDARD SHIPPING WITHIN AUSTRALIA on all standard orders and will be sent with AUSTRALIA POST via – eparcel documentation with a tracking number that will be provided to you by Australia Post. A Signature will be required to collect your purchase. 

Deliveries can take up to 14 working days but we strive to ensure most people get their product within 10 – 14 days inclusive. In the event your parcel does not arrive within 2 weeks of placing the order, please notify us. In the event that you wish to have your parcel sent as express posted, please don't hesitate to call us.

 

International Shipping 

International shipping is calculated per weight above standard orders – please contact our office to discover if we have opened an e commerce store in your country where shipping will be free.

 

Returns

Karma Rub is not required to provide a refund or replacement if you change your mind, however Karma Rub will replace goods that have been damaged or lost in transit. Lack of delivery by Australia Post can be proven with the new eparcel system of tracking. If Australia Post verifies that a package has been lost in transit we will gladly send out another order.

For damaged parcels and a request for new product to be sent would require photographic proof of leaking or damaged goods within the packaging sent to our email site at wheresmyorder@karmarub.com 

In the event that a customer has placed the wrong address in our onsite ordering system, Karma Natural’s takes no responsibility for the mistake made by the purchaser. We apologise for this but as our ordering system is semi-automated we have little chance of correcting others mistakes in this area.

 

Your Privacy

Karma Natural’s take the privacy of our customers seriously and will never sell or distribute your personal data to a third party.

The website is accessible 24 hours a day, seven days a week.  If you have queries please contact us via email enquiries@karmarub.com and of course through our website or Facebook options and we will promptly return your enquiry.

Wholesale/Distributor online sales

The wholesaler/distributor undertakes that the products will not be sold on any other website platform other than the website system provided by Karma Naturals P/L either directly by the wholesaler/distributor or indirectly by any wholesale purchaser and/ or distributor within the global market place unless the following conditions are met:

The website is used by a business that is selling the product to the public via retail stores and the product is part of an overall website catalogue for the sale of all products associated with its chain of stores. Specifically where the public can access the product within a retail premises or a number of retail premises.

Specifically the wholesaler/distributor undertakes that the product will not be sold on Amazon, Ebay or any other similar website platform that competes for SEO Google rankings against the Trade Marked website platform for Karma Naturals P/L and its Products.

 

 

Contact us

PO Box 11111

Frankston Victoria

3199 Australia

enquiries@karmarub.com 

wheresmyorder@karmarub.com